Frequently Asked Questions

This truly depends on the type of equipment you have and the issue you are experiencing. There is no way to give an accurate repair estimate until the machine is evaluated in the shop. For more information on shop rates and average costs, visit the Services tab

We primarily repair the brands of machines that we sell. We do repair some other late-model brands of lawn mowers and other types of outdoor power equipment. 

For a more thorough list of equipment and brands, please see the Services page.

We DO NOT service pressure washers.

We sure do. But we will need the full model and serial number of your machine and/or engine to look up part numbers.

We prefer an email that includes a picture of the model/serial number when ordering parts. That will give us time to research the part number, cost & availability.

We are open Monday through Friday 8:30am ~ 5:30pm.

The lunch hour is quite busy so if you plan to visit between 12-2pm, please be patient with available staff.

Our address is 5244 Merriam Drive in Merriam KS  66203.

We are on the corner of Merriam Drive and 53rd Street.

Enter through the North door or the door on the front side middle of the building with the handrails.

During the busy Spring-Summer season, the likely answer is yes. Visit the Reservation page for more information regarding repair queue times.

You MAY need a reservation for push lawn mowers but not handhold equipment. 

If you call and receive the voicemail, please understand that available staff are working with customers in the shop. 

We offer our undivided attention when working with customers, which we hope you'll appreciate when you visit. 

Please leave a voicemail and we'll return your call as quickly as possible. If you choose not to leave a voicemail, there is no way for us to know you called

Typically the answer is no.

Occasionally we'll get used lawn mowers in that is worth putting some money into to try to resell but that is few and far between.

If we do have a used mower for sale, we'll include that item on our Equipment Shop page

We pride ourselves on working accurately, yet quickly. Learn more about service queue wait times here. 

We will not stop working on machines to evaluate your equipment in the drive when you pull up. This would be like expecting your doctor to stop working with a patient to come out to the waiting room and give you a quick opinion. Please don't put us in that position to tell you no.

We will send you home with a piece of equipment that is operating to the best of its ability, given age and condition. 

We cannot guarantee that a new issue will not arise in the near future and each case of rework may be subject to additional charges.

One huge key is taking our advice and disposing of any fuel that is over 1 month old and getting fresh ETHANOL-FREE fuel from Hy-Vee or some of the newer QuikTrip stations.